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​terms of service

​1. About shipping charges

The shipping fee will be charged separately . Shipping charges vary depending on the size of the work, so please check the purchase page for each work. There is no cost for packing boxes, packing materials, etc.

​2. About returns

We will not accept returns or exchanges due to customer's convenience, or if scratches or stains occur due to customer's responsibility. In the unlikely event that there is damage, defects, or mistakes in the product during delivery, please contact us from the site page, "CONTACT" within one week after the product arrives.

We will check the situation and respond promptly. The shipping fee will be borne here.

In addition, regarding the paid price in the case of returned goods, if the work is damaged or misdelivered, we will refund after contacting and consulting the refund method.

​3. Change / Cancel

Basically, we do not accept changes or cancellations after the purchase of the work.

Please check the size, price, shipping fee, etc. in advance.

If you have any questions or inquiries, please visit the site page "CONTACT".

​4. About delivery of works

The works you have applied for and purchased will be delivered by the delivery service specified here. (Example: Sagawa Express, Yamato Transport, Seino Transportation, Akabou, etc.)

In addition, the delivery address of the work will be the delivery to the address registered by the customer on the customer information entry page. Please receive it within one week after shipping. Please note that if you do not receive it within the period due to customer's convenience, it will be treated as cancellation. In that case, please note that you will be required to pay the return fee and storage fee.

Regarding delivery, we plan to ship sequentially within 2 weeks after the end of the solo exhibition period.

​5. About delivery destination

In Japan and abroad. For overseas shipping, the shipping fee will be charged separately.

In addition, it may take several days to ship overseas depending on the shipping company and the situation (weather, disaster, etc.). Please understand. Regarding overseas shipping, we ask for your understanding and recognition of customs duties in advance.

​6. Payment method / payment time

The work price includes consumption tax and local consumption tax (hereinafter referred to as "consumption tax, etc."). As the payment method, you can select one of the following methods (1) and (2) for each application unit.


① Credit card

Your name and cardholder must be the same.

To use the service, you need to enter the credit card type, holder's name, number, expiration date, etc. on the information entry page according to the instructions on the site order form.

Accepted credit cards are JCB, VISA, Master and AMERICAN EXPRESS.

The customer pays for the product based on the membership agreement of each credit card company. Your credit card will be charged when your order is confirmed.


② Bank transfer

After completing the purchase application procedure, please transfer the product price to the designated bank account described in the automatic transfer order reception email sent from the customer center by wire transfer within 4 financial business days. After confirming the payment, we will send you an email confirming the payment.

If we cannot confirm the payment of the product price from the customer within 4 business days, we may cancel it.

The customer is responsible for the transfer fee. The name of the applicant and the name of the transferor must be the same. .. (* If the name of the transferor is different from that of the applicant, payment cannot be confirmed, so please contact us after purchase or transfer.) After sending the application details, it will be displayed on the screen. Be sure to make a note of your purchase number.

If we cannot confirm the payment of the product price from the customer within 4 business days, we may cancel it.

​7. Others

Please note that the color tone of the product may differ slightly from the actual viewing due to the convenience of viewing it on the monitor screen of a personal computer or smartphone. If you have any questions other than the photos of the works posted, please let us know from the site page "CONTACT" as we will do our best to accommodate them.

© 2021 by. Nakase studio.

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